SHIPPING CHARGES & METHODS

Shipping Service
Delivery Times
International Shipping Policy
Order Security
Shipping Rates
Sales Taxes

Shipping Service

Mount Cashmere uses UPS Express to deliver its products worldwide, and therefore are unable to deliver to APO/FPO addresses, as well as P.O. Boxes. All shipping rates below in Canadian dollars for orders placed in Canadian dollars, and in US dollars for orders placed in US dollars.

Delivery Times

Orders placed Monday-Friday before 1PM Pacific time will begin processing that day, excluding holidays, and will ship within 2 business day to the US and 2 business day to Canada pending availability and credit card verification. All orders placed after 1 PM Pacific time will begin processing the next business day.

Please note that if an item is not available in our warehouse, it may take an additional 7 days for Mount-Cashmere to receive the item from another location.  You will be contacted by either Email or by phone if a delay is in order from Mount-Cashmere.

Mount-Cashmere is not resposible for delays caused by UPS, Customs & transit delays. 

International Shipping Policy

All shipments to the outside of Canada, will be exempt from paying any Canadian sales taxes (GST/HST & PST). Shipping charges do include a brokerage fee but does not include taxes, disbursement fees or duties to your country. Contact your local customs office to request the details of these charges.

If you decide to refuse any shipments from Mount-Cashmere, you are responsible for the original shipping costs to you, any duties, taxes and/or customs charges that are incurred on the package, and the cost of returning the package to Mount-Cashmere. This amount will be subtracted from your merchandise refund. Mount-Cashmere has made every effort possible to minimize our non-Canadian shipping costs and does not profit from these rates.

We are required by law to disclose the full value of the package contents and cannot alter this value. If you have any shipping and handling questions or comments please email them to salesdesk@mountcashmere.com or call us toll free at 1-866-717-GOAT (4628)

Customs may retard the delivery of your parcel, if authorized customs agencies choose to open your parcel.

Order Security

For your protection all credit cards are subject to additional verification procedures.

SHIPPING RATES FOR ORDERS PROCESSED IN CANADIAN DOLLARS