BILLING & SHIPPING INFORMATION

In order to prepare your order for purchase, we will need some information from you. We will need to know where we are to ship your purchase, so that we may calculate your shipping charges and sales taxes (if applicable).

Please note, if you are paying by credit card that the billing address and phone number must match that of the card holder. For your safety payments will be verified with the card issuing bank.

NOTE: Mount-Cashmere will gladly exchange your order within 15 days or refund your order within 7 days of delivery on regular price merchandise. Sale items are exchangeable only within 7 days. Items must be returned as instructed in your parcel. Please contact Mount-Cashmere prior to ordering if you need an extension on your Exchange or Return. No exceptions will be made if Mount-Cashmere was not notified at the time of order. A sensible time frame will be considered. For hygiene purposes, we cannot accept any exchange or return products that have been worn, washed or with hang tags that have been removed. Please ensure that the garment is neatly folded in a secure parcel before sending it back to Mount-Cashmere. Do not hesitate to contact Mount-Cashmere with any questions regarding your return or exchange.

Please click here for our Shipping Methods & Charges and our Security & Privacy Policy.

When using a PROMO CODE, your discount will be taken at the time of processing. However, your percentage discount will NOT appear on the checkout page. We will confirm your discount by email after your order is complete.